When will my order ship?
Stock orders received by 4:00 p.m. Eastern Standard Time, shipping UPS Ground are shipped same day. We will notify you by email when your order has
shipped.
Shipping times for custom order products vary, although most ship within 15 business days. Please Contact Us for more information.
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How are shipping charges calculated?
Your shipping charges are based on the weight of the product and your location relative to our fulfillment centers. Most of our products are sent via UPS
Ground service. You can request UPS Next Day Air or 2nd Day Air at an additional charge. Oversized items are sent at a 30 lb rate. Any individual item
weighing over 50 lbs or any complete order weighing over 150 lbs is shipped by truck to reduce your shipping charges.
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What is your return policy?
You must be 100% satisfied with any order from Staples Industrial. Otherwise, return it within 30 days for a refund, replacement or merchandise credit. Please contact our Customer Service Department at (888) 225-8708 to arrange for a return.
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